Website Maintenance Plans

We can care for your website

We take great pride and care in creating unique websites that are tailored to our customers' specific needs. Keeping these websites looking great and performing perfectly is a priority for us. When you make an investment in a car, a house, or many other things in life, you'll need to pay for them to be maintained - and websites are no different. At digiDen we offer affordable website management plans that will give you essential peace of mind.

Website Care Plans

THE BENEFITS

Keep Your Website
Software Up To Date

We will regularly update your website software and supporting database to keep it working perfectly.

UK-Based Private Server

We use a UK-based VPS that ensures smooth and consistent performance from your website.

SSL Certificates

An SSL Certificate tells users (and Google) that your website is secure. We can help you get an SSL Certificate and keep it updated.

Protect Your
Business Investment

You've invested time, money and effort into developing your new website - so don't leave its security to chance. Our webcare plans will protect your investment and your business.

Support, Tasks & Advice

We've been building and maintaining websites for over 20 years. We can fix any problems that arise. Selecting a support plan with 'WebCare Minutes' included means we're always on hand to support you.

Solid Security with Backups & Restores

Every website is at risk of attack. Our webcare plans give you peace of mind that if the worst happens, we can quickly recover and reinstall your website.

SEED

£40 per month

An Essential Plan
For smaller sites up to 5GB
Support
UK VPS Website Hosting
Super Speedy
SSL Certificate
Monthly Off-Site Backups
Solid Security: Malware Monitoring & Removal
Monthly Software Updates,
Database Cleaning & Optimisation
Software Licences Included
15 Mins Support & Website Task Time
Strategy Call
24/7 Uptime Monitoring
Link Scan & Fix
Monthly Maintenance Report
Monthly CMS &
Website Review
-Analytics Reporting-
SEO Keyword Ranking Report
Annual Graphical Site Update
Website Peace Of Mind
Members WhatsApp Group Access
VIP Customer Project Pricing
Cancel Anytime, No Contracts

GET IN TOUCH

SHOOT

£60 per month

Advised Starter Plan
For smaller sites up to 5GB
Standard IM & Email Support
UK VPS Website Hosting
Super Speedy
SSL Certificate
Daily Off-Site Backups with Restore
Solid Security: Malware Monitoring & Removal
Weekly Software Updates, Database Cleaning & Optimisation
Software Licences Included
60 Mins Support &
Website Task Time
(no rollover)
Strategy Call
24/7 Uptime Monitoring
Link Scan & Fix
Monthly Maintenance Report
Monthly CMS & Website Review
Analytics Reporting
SEO Keyword Ranking Report
Annual Graphical Site Update
Website Peace Of Mind
Members WhatsApp Group Access
VIP Customer Project Pricing
Cancel Anytime, No Contracts

GET IN TOUCH

SAPLING

£120 per month

The Favourite Plan
For medium sites up to 10GB
Priority IM & Email Support
UK VPS Website Hosting
Super Speedy
SSL Certificate
Daily Off-Site Backups with Restore
Solid Security: Malware Monitoring & Removal
Weekly Software Updates, Database Cleaning & Optimisation
Software Licences Included
120 Mins Support &
Website Task Time
(no rollover)
60 Mins Strategy Call Time*
(no rollover)
24/7 Uptime Monitoring
Link Scan & Fix
Monthly Maintenance Report
Monthly CMS & Website Review
Analytics Reporting
SEO Keyword Ranking Report
Annual Graphical Site Update
Website Peace Of Mind
Members WhatApp Group Access
VIP Customer Project Pricing
Cancel Anytime, No Contracts

GET IN TOUCH

TREE

£350 per month

The Business Plan
For sites up to 20GB
Priority Skype Call, IM & Email Support
UK VPS Website Hosting
Super Speedy
SSL Certificate
Daily Off-Site Backups with Restore
Solid Security: Malware Monitoring & Removal
Weekly Software Updates, Database Cleaning & Optimisation
Software Licences Included
Unlimited** Support &
Website Task Time
(no rollover)
120 Mins Strategy Call Time*
(no rollover)
24/7 Uptime Monitoring
Link Scan & Fix
Monthly Maintenance Report
Monthly CMS & Website Review
Analytics Reporting
SEO Keyword Ranking Report
Annual Graphical Site Update
Website Peace Of Mind
Members WhatsApp Group Access
VIP Customer Project Pricing
Cancel Anytime, No Contracts

GET IN TOUCH

*Strategy calls do not include SEO consultations | **Fair usage policy applies

digiDen

WEBCARE PLAN FAQ's

Whats the difference between 'Shared Cloud Hosting' and 'Private VPS Hosting'?

On a traditional shared hosting arrangement such as the cloud, you are sharing the resources of the server with many other websites that will be attempting to use the same RAM, CPU and Disk I/O that you are trying to access.

With a VPS your resources are dedicated to you. The resources allocated to you when you are using a VPS are your resources and yours alone.

This delivers better performance for your site, improving the user experience.

How does your support system work?

Super speedy you say??

What does backup and restore mean?

Do my monthly support, website task or strategy call time minutes roll over to next month?

What happens if my site breaks or is hacked?

When you choose the SHOOT plan or above if your website breaks or is hacked, just let us know by creating a support ticket and we will prioritise fixing the issue. If the issue can not be fixed we will restore your website to the last point of good health.

If you are on the SEED plan our support team will start fixing your site but you will be charged a fee for this which will depend on the amount of time taken to fix the issue.

What does link scan & fix mean?

For plans that include the ‘Link scan & fix’ feature, we install software on your website which automatically scans looking for broken links. Links can include the navigation bar links, buttons and any other links within the text, the links can be internal or link to other websites or files. If the software finds a broken link we will be notified and fix it for you. Sometimes we may need to confirm the details with you.

Ultimately, by choosing a 'digiDen WebCare Plan' you are taking a great step forward in protecting your website, ensuring that the core and framework of the website are kept up to date and therefore reducing the likeness of your website being hacked and resulting in downtime, which could lose you business!

Need a new website or website re-build?

GET IN TOUCH TODAY